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‎06-22-2024 06:10 AM

HP Recommended
Product: HP Notebook 15t-da100 CTO

My HP diagnostics can came up with a failed test as follows -- *any idea what this means or what to do about it?

 

Disk Read Verify
Test Version:2.0
Test ID:9f8e8ee1-02f7-414f-87e0-24fc8798e6b7
Instance:1: Intel Optane+932GBHDD
Start Time:6/22/2024 7:44 AM
Execution Duration:00:00:11.7079013
Result:FAILED
Error Code:1
Fail ID:0TX0HG-000C5E-XD7XHA-61X113
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-22-2024 08:22 AM

HP Recommended

So actually, I tried some things and seemingly resolved the issue.

First, I attempted to update the BIOS. I noticed my BIOS version was fairly old (early 2023) and the HP diagnostics tool on my machine said there was an update available. But, it kept failing to update the BIOS via the HP diagnostics tool. So I went to the HP website and found/downloaded the latest BIOS updater file dated May 2024. I installed that and then re-ran the diagnostics tool. Now it is no longer reporting an error with the Desk Read Verify.

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1 REPLY 1

‎06-22-2024 08:22 AM

HP Recommended

So actually, I tried some things and seemingly resolved the issue.

First, I attempted to update the BIOS. I noticed my BIOS version was fairly old (early 2023) and the HP diagnostics tool on my machine said there was an update available. But, it kept failing to update the BIOS via the HP diagnostics tool. So I went to the HP website and found/downloaded the latest BIOS updater file dated May 2024. I installed that and then re-ran the diagnostics tool. Now it is no longer reporting an error with the Desk Read Verify.

Was this reply helpful? Yes No
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