Failed to transfer logged messages to the event event log with status 50

[Elizaro]

Hi  I can't  open windows  on my laptop. All I get is the up logo on a black screen. I have tried resetting, restarting and no luck. I have run command prompt chkdsk c: /f /r and everything seems to check out but I get the above error message.  Any ideas? 

Stay safe and well

[praveen196]

@Elizaro Welcome to HP Community!

Please provide the product number.

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http://support.hp.com/us-en/document/c03754824

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[Elizaro]

Thanks for the reply. Product # is W2M53UA#ABA.

[praveen196]

@Elizaro

Thank you for the information.

In that case, I would suggest you perform the cloud recovery.

Note: performing the recovery you will lose the personal data and installed application. Suggest you backup before performing recovery.

Have a nice day!!