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‎09-07-2024 12:06 AM

HP Recommended
Product: HP ENVY All-in-One - 24-n014 (Touch)

What is failure code PG8FHH-82NC7S-PXPB61-60U703

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-07-2024 12:14 AM

HP Recommended

@Skippy1803 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10/11. please use Cloud Recovery tools


                   https://support.hp.com/us-en/document/ish_4511095-4511141-16


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎09-07-2024 12:14 AM

HP Recommended

@Skippy1803 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10/11. please use Cloud Recovery tools


                   https://support.hp.com/us-en/document/ish_4511095-4511141-16


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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