Failure ID Code

[sgatorhall]

My computer turns on but then has a blank blue screen. I ran a systems check during boot up called a system extensive test and am receiving the following: Failure ID: MC07MR-87SCH3-MFPWMF-60VM03, Product ID: Lot32UA#ABA, Hard Drive 1-Primary HDD Bay. Is this something easy to take to a computer guy to fix or should I just buy a new computer.

[Paul_Tikkanen]

Enter the required information at the link below and it should provide a report of the code and the most likely way to fix it.

HP Customer Support - Service Center

Normally one of those 24-character failure ID codes mean that you will need to install a new hard drive and reinstall the operating system.

If you decide to replace the drive, I recommend you replace the 2.5" mechanical hard drive with a better performing 2.5" SATA soldi state drive (SSD).

Below is the link to the service manual:

HP 15 Notebook PC Maintenance and Service Guide

A 500 GB SSD would cost $37 - give or take.

Amazon.com: Western Digital 500GB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/...