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‎01-02-2023 03:49 PM

HP Recommended
Product: HP Pavilion dv6-6033cl Entertainment Notebook PC
Operating System: Microsoft Windows 7 (32-bit)

Ran HP Diagnostic Startup Test and got this Failure ID: GGAAFU-8AEBG2-MFH14J-C09M03

What does this mean?  

3 REPLIES 3

‎01-02-2023 04:48 PM

HP Recommended

Hi:

 

According to the failure code, it appears that your notebook's battery needs to be replaced.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
GGAAFU-8AEBG2-MFH14J-C09M03OK000001/2/23601PowerAC Adaptor, Battery, Cache Battery Pack, Charger, Power Cord, Power SupplyBattery 1
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‎01-03-2023 09:58 AM

HP Recommended

Thank you for confirming my suspicion.  I was trying to restore the laptop to factory settings to give to my grandson.  Laptop had sat for two years.  Recharged the battery, but encountered Boot failure.  HP diagnostic Startup Test failed with the noted Failure ID.  Tried multiple workarounds, all same result.  Curiously, the laptop actually runs, at least ran some tests, solely on the battery; which seemed like a contradiction to the initial "failed" battery assessment.  Oh well, at least the batteries are cheap now.  Again, Thank you.

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‎01-03-2023 10:21 AM

HP Recommended

You're very welcome.

 

You should be able to run the notebook with the battery removed and just the power adapter connected.

 

If the PC won't turn on that way, then there may be another issue.

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