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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Failure ID codes

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06-18-2020 06:54 PM
Hi:
Here is a translation of the failure code. The only additional information those codes provide is the serial number of the PC, which I have deleted from the report, as it is a violation of the forum rules to post serial numbers.
| M0FU5L-8ST8G1-MFPURG-60DW03 | OK | XXXXXXXXXX | 1/1/17 | 301 | Storage | Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive | Hard Disk 1 SMART Hard Drive Detects Imminent Failure |
You will have to install a new hard drive and reinstall the operating system.
Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.
http://h10032.www1.hp.com/ctg/Manual/c05493193
After you replace the drive, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.
Here is an info link for how to use that utility...