Failure ID

[Patrickw39]

I ran a hard drive test and it gave me this Faliure ID number

94HUQ8-925B5K-GXGGRA-609N03

Product ID 1KS76UA#ABA

Hard drive 1

[Paul_Tikkanen]

Hi:

Below is the failure report generated by the code you posted, minus your notebook's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

94HUQ8-925B5K-GXGGRA-609N03

OK

0000

6/28/22

301

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 SMART Hard Drive Detects Imminent Failure

The hard drive has failed, or is about to fail, needs to be replaced, and the operating system reinstalled.

If you can still boot into Windows, back up any files you need to save onto a portable hard drive.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

HP ENVY x360 15m Convertible PC Maintenance and Service GuideIMPORTANT! This document is intended fo...

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

Chapter 1 of the service manual indicates that your notebook has a M.2 slot that supports NVMe SSD's so you may want to install one of those instead, as they are even faster than a 2.5" SATA SSD.

After you replace the drive, you can use the HP cloud recovery tool with another PC running W7 64 bit or newer and a 32 GB USB flash drive to create a bootable recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use that utility...

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support