-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Failure in windows installation it shows we couldn't find an...

Create an account on the HP Community to personalize your profile and ask a question
09-30-2024 02:26 PM
If your notebook has an Intel 11th generation Core or newer processor, you have to install the Intel storage controller drivers where you are at the point where Windows cannot find any drives.
I have zipped up and attached the Intel storage controller drivers that Windows needs to find the drive.
The attached file is good for both W10 & W11.
Copy all of the files in both folders in the attached file to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the W11 installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
Click Next, and W11 should install.