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‎07-17-2024 06:46 PM

HP Recommended
Product: HP Pavilion - 15-cw1003la
Operating System: Microsoft Windows 11

Hello.

When performing the quick system test I get the fault ID Q4L7XQ-A41C67-MFPU2J-60FN03 related to the Smart Hard Drive/Ssd Check.
Can someone tell me what this error is about and how to fix it?

Category:
1 REPLY 1

‎07-17-2024 07:43 PM

HP Recommended

Hi:

 

You will have to install a new NVMe SSD and reinstall the operating system.

 

Below is the link to the service manual where you can find the M.2 SSD removal and replacement procedure.

 

Maintenance and Service Guide HP Pavilion 15 Laptop PC

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