SimeonJT Tutor
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Fan Running constantly

Microsoft Windows 10 (64-bit)

My laptop fan is constantly running at high speeds. From the moment I turn it on it is loud , high and doesn't slow down.

 

I took every bit of it apart, cleaned it well and left no dust. The operating system runs smoothly, no lag or drag when online or running files and such.

 

I did a quick scan for malware or viruses and it found nothing suspicious. I bought my Laptop in 2014 so it's not that old and I haven't had any problems with it at all thus far.

 

I'm a bit confused and frustrated because I don't know what the issue is. Any help is appreciated, thanks!

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HP Support Agent
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Hi @SimeonJT,

 

Thanks for stopping by the HP Support Forums! :) Good day. Hope you are doing well. I understand that you have issues with the fan making a loud noise. It will be a genuine pleasure to assist you here. :)

 

You are a valued HP customer and we appreciate you greatly for doing business with HP. I have reviewed the situation and it is paramount that we address your issue. Thank you for giving us the privilege to assist you on this platform. :) Excellent research  and brilliant diagnosis were done before posting your query. Kudos to you for that. :)

 

First off, It could be a hardware issue with the unit and we need to isolate the issue correctly.

Please perform a hard reset first from this link: http://support.hp.com/us-en/document/c01684768

Then please perform a bios defaults from this link: http://support.hp.com/in-en/document/c00364979

 

Then  update the bios and chipset drivers from this link: http://hp.com/drivers

Please visit this link for further assistance: http://support.hp.com/in-en/document/c01007591

 

If this does not help, please visit this link to run system diagnostics on the unit from this link:  http://support.hp.com/in-en/document/c03467259 Please run only the component tests. Please make a note of any failure codes for failed components that may get listed.

 

Finally, if nothing works, then the unit needs to be serviced, Please contact HP phone support and if the unit is under warranty, then the manufacturer's or extended warranty should cover repair services for you. Link: http://hp.com/contacthp

 

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll be there to assist you .:)

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.  :)

Take care now and have a splendid week ahead. :)

Happy holidays to you and your family:)  Take care.:)

 

 

 

DavidSMP
I am an HP Employee

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SimeonJT Tutor
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Thank you so much! I will try this asap and let you know the results. Thanks!

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@SimeonJT, you are welcome.

 

I understand that you will try the steps later and let us know the results.

 

I also appreciate your time and patience.

 

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

 

You have a good day ahead.

Rainbow23
I am an HP Employee

If you found this post helpful, you can let others know and also show your appreciation by clicking the Accept as Solution button, Thumbs up" button!

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SimeonJT Tutor
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Update on PC.

 

Wanted to thank you guys for the advice. I backed up my stuff on an external hard drive (ordered from Amazon which took a few days). Then I went through the things you guys mentioned.  

After this, an error popped up on my PC at startup.

 

It turned out I needed a new fan. Software and hardware run's perfectly fine. So I ordered a new fan, 20 bucks (very cheap, took about a week to get to me).

 

Found a GREAT tutorial on how to "open and replace HP Laptop fans" on YouTube.

 

I disassembled, reassembled and then turned on my PC.....BAZINGA!! it works like new!! No loud noises AT ALL.

 

All this to say .thank you guys for being there! Your help is always greatly appreciated  : ) 

HP Support Agent
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@SimeonJT, you are welcome.

 

I am happy to know that the issue has resolved and the printer is working fine.

 

I also appreciate your time and patience in following the steps which resolved the issue with the printer.

 

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

 

Please click on Accept Solution to help others with similar issues. If you appreciate my assistance, please click on the thumbs up icon. Both icons are below this post.


You have a good day ahead.

Rainbow23
I am an HP Employee

If you found this post helpful, you can let others know and also show your appreciation by clicking the Accept as Solution button, Thumbs up" button!

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