Fan Speed does not work when switched from Auto to Max

[flacohunter]

The fan speed setting on my Omen 15 stopped working. When switched from Auto to Max, the fans do no come on to help cool the computer.  What can be causing this?

[Anand_Andy · Accepted solution]

Hi @flacohunter,

Welcome to the HP Support Community

I understand you are unable to control the FAN speed on your HP Omen 15 Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

 Let's perform a hard reset:

• Power off the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop and check.

Update the BIOS, & Chipset drivers:

• Here's the link to download and install the above updates: Click here

If the issue persists, then please uninstall and Reinstall the Omen Performance Control App: OMEN Performance Control

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[flacohunter]

ANAND_ANDY,

All the research I did pointed to needing to update the BIOS.  The drivers on my computer were up to date. Thank you for confirming and for providing the steps to do so.  The fan speed feature in the Performance Control setting is now working as usual. Very much appreciate!

[Anand_Andy]

@flacohunter,

That's great! Happy to hear that the issue has been resolved. I really appreciate your efforts on this and If you need further assistance feel free to reach out to us. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!