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‎02-10-2024 02:58 PM

HP Recommended

Cooling fan not working properly and shutting down . Laptop is brand new purchased in December of 23

Category:
1 REPLY 1

‎02-13-2024 03:35 AM

HP Recommended

Hi @Stavo623,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with fan.

 

To be able to answer you effectively, we need some information.

 

Are you getting any error messages or warnings?

 

Have you made any changes to your software or hardware?

 

Is it making any noise or overheating?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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