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hp 15-ay120nl
Microsoft Windows 10 (64-bit)

Hi!

 

My notebook is new! Clean install with latest bios version installed.

Why fan speed are too fast after creator update?

I know that there is a common problem.

Any idea how to fix it?

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks for the reply and trying the suggested step. Recommend you contact our phone support for any service options available. 

Run a diagnostics if possible to make sure all the components are working fine. Click here for assistance. 

 

Keep me posted. Good Luck.

Chimney_83
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

Greetings @RoksV

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are facing an issue with your computer where the fan is running too fast. 

Kudos to you for trying to troubleshoot the issue on your own.

Not to worry, I will be glad to assist you. 

Have you run a diagnostics on your computer?

Are you using the computer on a couch or on a hard flat surface like desk or table?

 

Request you boot the computer to BIOS by tapping F10 repeatedly on startup.

Restore the BIOS/System utility setting to defaults.

Save and Exit BIOS and check. 

Run HP Support Assistant to make sure all the drivers are updated. Click here

For other troubleshooting steps, please refer to this HP Article for assistance. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

HP Recommended

Hi!

Thank you for support.

SO diagnostic are ok, the notebook is new.

 

The problem is new update by Microsoft. I think news bios version is need by hp.

HP Recommended

Thanks for the reply and trying the suggested steps. Recommend you boot the computer BIOS and check if there is an option to change the System Power Scheme. (This option is not available on all computers.)

 

Turn the computer On and keep tapping F10 repeatedly on startup to enter BIOS. 

Select System Configuration.

Select Boot options.

Set the System Power Scheme to Balance. 

Save and Exit BIOS. 

(This options to change system power scheme is not available on all computers.)

 

Let me know if this option is available for your computer and if it resolves the issue you are facing. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

HP Recommended

HI!

There is no option on bios setting

HP Recommended

Thanks for the reply and trying the suggested step. Recommend you contact our phone support for any service options available. 

Run a diagnostics if possible to make sure all the components are working fine. Click here for assistance. 

 

Keep me posted. Good Luck.

Chimney_83
I am an HP Employee

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