-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
03-08-2024 08:37 AM
I opened my laptop and I found blank screen with blue box and it was written like this “
The system has detected that a cooling fan is not operating correctly.
Cont inued operation of the computer is not recommended by HP and might cause unpredictable behavior that can result in a shutdown, data loss, or computer damage. The computer will shut down in 15 seconds. To prevent the shut down and continue operation, press the Enter key now.” What should I do now
03-08-2024 11:20 AM
Hi,
You should replace the fan.
You could check if the fan is blocked by dust or anything else. But usually, you need to replace the fan.
Can you provide the exact model number of the notebook
https://www.hp.com/us-en/shop/tech-takes/how-to-find-hp-laptop-model-number
Hope it helps,
David