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HP Recommended

I opened my laptop and I found blank screen with blue box and it was written like this “ 

The system has detected that a cooling fan is not operating correctly.

Cont inued operation of the computer is not recommended by HP and might cause unpredictable behavior that can result in a shutdown, data loss, or computer damage. The computer will shut down in 15 seconds. To prevent the shut down and continue operation, press the Enter key now.” What should I do now 

1 REPLY 1
HP Recommended

Hi,

You should replace the fan.

You could check if the fan is blocked by dust or anything else. But usually, you need to replace the fan.

 

Can you provide the exact model number of the notebook

https://www.hp.com/us-en/shop/tech-takes/how-to-find-hp-laptop-model-number

 

Hope it helps,

David

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.