Fatal Error C0000022 Applying Update operation 73037 of 74734

[QuyenN]

Hey, 

My laptop battery died recently, but i have replaced it with a new one. But as soon as i turn the laptop on, it comes up with the Fatal Error C0000022 Applying Update operation 73037 of 74734 and has been stuck on that screen for awhile and wont change. Would like to ask for some assistance on what i can do.

Thanks!

[IT_WinSec · Accepted solution]

Hi @QuyenN

Welcome to the HP Support forum. Thank you for posting.

This is happening because of faulty Windows update applied recently - the update failed to apply to the the battery or the update itself is not OK.

1. Try hard restart/hard reset.

Press the power on-button on your PC and hold it for about 5-10 seconds until your computer powers off completely.

Remove and unplug any external periferals and accessories.

Press once the power-on button to turn on the PC and wait if it will start now. Wait...

If it still fails to load properly, go ahead with the next steps

2. Perform "System Restore" in attempt to "turn back time"

- Please, shutdown the computer using the power button (pressed and hold for a few seconds until PC powers off)

- Power the computer back on.

As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap) before any logo appears. This should open a HP Startup Menu

- Choose/press  F11 for System Recovery options.

The computer should boot from it's recovery partition to open you various recovery options. Note, that F11 option will only work if the recovery partition is there (not deleted) and intact. From there, you have prenty of options to choose from. Every HP computer comes with recovery partition present to assist in tough moments.

Please, perform "System Restore" first in an attempt to fix the issue. Please, restore back to previous days (restore point) where the issue was not present. Here is more info:

>> http://support.hp.com/us-en/document/c03327545#AbT5

>> https://www.tenforums.com/tutorials/4588-system-restore-windows-10-a.html

Hope this helps. Let me know how it goes. Provide your feedback/reply.

[QuyenN]

thanks for your help! I already did a system restore before i got your response and it's working fine now.