Faulting Application Path: C:\Windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_

[callum1111]

my pc is not working right now as there seems to be a crash on my system 

Faulting Application Path: C:\Windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_f1a9bf9a59c52b11\x64\SysInfoCap.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: SysInfoCap.exe
Application Version: 1.59.3457.0
Application Timestamp: 64ebc259
Fault Module Name: combase.dll
Fault Module Version: 10.0.22621.2506
Fault Module Timestamp: b4ec9250
Exception Code: c0000005
Exception Offset: 000000000009a5d5
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 2057
Additional Information 1: ac12
Additional Information 2: ac127e2e9b36d075e28ff7eedfc59ecf
Additional Information 3: b534
Additional Information 4: b534d0d8fcce282ff1be1788165bbaff

Extra information about the problem
Bucket ID: 381cb24dea3acc7ba68904d19992d11c (1623834438914986268)

[Nal_NR]

Hi @callum1111,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with errors.

To be able to answer you effectively, we need some information.

Have you made any changes to your PC software or hardware?

Have you installed any new software or applications?

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.