Featue update to Windows 10, version 1703

[Ray_1942]

Tried to install Featue update to Windows 10, version 1703 and got the following error message.

Some apps need to be uninstalled

These programs need to be uninstalled because they aren't compatible with the upgrade.

HP Pavilion Notebook - BIOS needs to be upgraded before you can upgrade to Windows 10

I am already running Windows 10. The laptop had Windows 10 installed when I purchased it. Please advise what does this mean and what do I need to do about it?

[The_Fossette]

Hi @Ray_1942

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that when you are trying to install the Windows Update 1703, you are getting an error message.

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

As the error says, the applications and software listed are not compatible with the update and you need to uninstall them. Also, you to need to update the bios to install the Windows update.

I recommend you to check the applications listed and remove them from the computer if you want to install the update as these software/applications will not work after the Windows update.

You can download and install the latest bios for your computer from the below link.

http://hp.care/2nikIQ9

Hope that answers your question.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[Ray_1942]

There are no appl listed. Is the message telling me to upgrade the BIOS?

[The_Fossette · Accepted solution]

Hi @Ray_1942

Yes, I recommend you to upgrade the bios and check whether you can install the update.

Let me know how it goes.

[Ray_1942]

Thanks so very much for your help.

[The_Fossette]

Hi @Ray_1942

I trust the above resolves your queries. Should you have any further questions, please do not hesitate to contact me.

Good day! Take care 🙂

Cheers!

[jake4u]

If you are using a HP pavilion notebook laptop and you are having problems with update 1703 go into hp support assistant and click on your computer and you will be given a direction to upgrade your bios, this worked for me.