Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion dv7-3085dx Entertainment Notebook PC
Microsoft Windows 10 (64-bit)

Good afternoon Friends.
I left my HP notebook on all day yesterday. I kinda forgot about it.
Now I'm getting this message. How do I deal with this??? Never seen it before.
Thank You!
Sincerely, Ralph

File History.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @ABHenry,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The "Reconnect Your Drive" message you're seeing on your HP Pavilion dv7-3085dx Entertainment Notebook PC likely indicates that Windows is having trouble accessing an external drive, backup drive, or a network location previously connected. This could happen if a drive has been disconnected, if there's an issue with a USB device, or if the drive went to sleep due to inactivity. Here are a few steps to help resolve the issue.

 

Steps to Fix the "Reconnect Your Drive" Error:

Check Physical Connections:

  • If you were using an external hard drive or a USB drive, ensure it is securely connected to the computer.
  • Unplug the drive and plug it back in to see if the system recognizes it again.

Restart the Computer:

  • Sometimes, a simple restart can resolve connectivity issues. Restart your HP notebook and check if the error persists.

Check for Disk Errors:

  • If the drive is connected but still not recognized properly, you can check for disk errors.
    • Open File Explorer.
    • Right-click on the drive showing the error (C: or external drive).
    • Select Properties, go to the Tools tab, and under Error Checking, click Check.
    • Follow the prompts to scan and repair the drive.

Reconnect Network Drives (if applicable):

  • If the drive in question is a network or cloud-based drive, ensure your network connection is active.
  • Go to File Explorer and check if the network drive or OneDrive (if applicable) is connected and available.
  • If using OneDrive, you may need to sign back in and sync your files.

Verify Backup Settings:

  • If the error is related to a missing backup drive (common with Windows backup), go to Settings > Update & Security > Backup.
  • Check your backup drive status, and if needed, reconnect or set up the drive again.

Perform a Disk Cleanup (Optional):

  • If there's been inactivity for a while, running a disk cleanup might clear temporary errors.
    • Open the Start Menu and type "Disk Cleanup."
    • Select your main drive (usually C:), and follow the prompts to clear unnecessary files.

Run the Windows Troubleshooter:

  • Open Settings > Update & Security > Troubleshoot.
  • Scroll down to Find and fix other problems, and run the troubleshooter for Hardware and Devices.


After trying these steps, your system should either reconnect the drive or provide more information on the cause of the issue.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator

View solution in original post

3 REPLIES 3
HP Recommended

Hi @ABHenry,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The "Reconnect Your Drive" message you're seeing on your HP Pavilion dv7-3085dx Entertainment Notebook PC likely indicates that Windows is having trouble accessing an external drive, backup drive, or a network location previously connected. This could happen if a drive has been disconnected, if there's an issue with a USB device, or if the drive went to sleep due to inactivity. Here are a few steps to help resolve the issue.

 

Steps to Fix the "Reconnect Your Drive" Error:

Check Physical Connections:

  • If you were using an external hard drive or a USB drive, ensure it is securely connected to the computer.
  • Unplug the drive and plug it back in to see if the system recognizes it again.

Restart the Computer:

  • Sometimes, a simple restart can resolve connectivity issues. Restart your HP notebook and check if the error persists.

Check for Disk Errors:

  • If the drive is connected but still not recognized properly, you can check for disk errors.
    • Open File Explorer.
    • Right-click on the drive showing the error (C: or external drive).
    • Select Properties, go to the Tools tab, and under Error Checking, click Check.
    • Follow the prompts to scan and repair the drive.

Reconnect Network Drives (if applicable):

  • If the drive in question is a network or cloud-based drive, ensure your network connection is active.
  • Go to File Explorer and check if the network drive or OneDrive (if applicable) is connected and available.
  • If using OneDrive, you may need to sign back in and sync your files.

Verify Backup Settings:

  • If the error is related to a missing backup drive (common with Windows backup), go to Settings > Update & Security > Backup.
  • Check your backup drive status, and if needed, reconnect or set up the drive again.

Perform a Disk Cleanup (Optional):

  • If there's been inactivity for a while, running a disk cleanup might clear temporary errors.
    • Open the Start Menu and type "Disk Cleanup."
    • Select your main drive (usually C:), and follow the prompts to clear unnecessary files.

Run the Windows Troubleshooter:

  • Open Settings > Update & Security > Troubleshoot.
  • Scroll down to Find and fix other problems, and run the troubleshooter for Hardware and Devices.


After trying these steps, your system should either reconnect the drive or provide more information on the cause of the issue.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

Dear Alden.
Thank You...
I think we've got it under control using OneDrive.
Did use an external HD at some point not remembering or only God knows.
Phew!
Any final thoughts please pass them along for security and stability, etc.
Onward,
R
😉

HP Recommended

Hi @ABHenry,

 

Thank you for your response, 

 

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.