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‎08-26-2018 09:24 AM

HP Recommended
Product: Hp stream 11 laptop
Operating System: Microsoft Windows 10 (64-bit)

Data configuration was deleted from my Notebook. I can't reinstall or use recovery tools. I'm not understanding why. Would I have to purchase windows 10 again? I can't find product key. Thank in advance for everyone's help.

1 person had the same question
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Accepted Solutions

‎08-26-2018 09:49 AM

HP Recommended

There is not a product key. Windows 10 activates and authenticates a whole new way. All you need to do is go to the Microsoft Media Creation Tool site and download a disk image which can be turned into a usb thumb drive (8 gigs or better) and the Windows 10 will just install and activate by booting from the thumb drive. There are a few special tricks to getting the most compact possible installation on a laptop with limited storage so post back if you need any more help with that. 

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1 REPLY 1

‎08-26-2018 09:49 AM

HP Recommended

There is not a product key. Windows 10 activates and authenticates a whole new way. All you need to do is go to the Microsoft Media Creation Tool site and download a disk image which can be turned into a usb thumb drive (8 gigs or better) and the Windows 10 will just install and activate by booting from the thumb drive. There are a few special tricks to getting the most compact possible installation on a laptop with limited storage so post back if you need any more help with that. 

2 people found this reply helpful
Was this reply helpful? Yes No
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