Files won't open

[Jess080116]

My computer did the latest update and since then my files tab will not open. I can access my files if I open the program they're saved through (windows for my documents and such) but I can not click the files tab and anything open. It says it's loading them goes straight to a not responding screen. Help!!!! 

[Riddle_Decipher]

@Jess080116 Welcome to HP Community!

Restart File Explorer in Task Manager

Step 1: Press "Ctrl + Alt + Del" to start "Task Manager". Then locate "Windows Explorer".

Step 2: Right-click on "Windows Explorer" and choose "End task".

Step 3: On top of the Task Manager window, click the "File" option and choose "Run new task".

Step 4: Type "explorer.exe" in the box and then hit "Enter".

Check for Updates

New updates always solve the known bugs related to Windows, which may contain the bugs that cause "Windows 10 File Explorer not opening from Taskbar". Thus, if there is new update available, you should update your Windows to the latest version.

Step 1. Click "Start" and type update.

Step 2. Choose "Check for updates".

Step 3. Windows will show you the new updates available. Click "Install now" to update your Windows.

Restart Your Computer

To make sure any pending updates are installed, you need to restart your computer. Afterward, open File Explorer and see whether it can open properly.

Optimize Advanced System Settings

If File Explorer won't open in Windows, you can optimize the advanced system settings to have a try. By doing so, you can reset explorer.exe.

Step 1. Click the "Start" button and search for "Control Panel".

Step 2. Then go to "Control Panel" > "System" > "Advanced system settings".

Step 3. Under "Performance", click "Settings".

Step 4. In the "Advanced" tab, make sure you set to adjust for best performance of "Programs".

Step 5. Under "Virtual memory", click "Change..."

Step 6. Check the option "Automatically manage paging file size for all devices".

If none of the above steps help, try this:

Run system maintenance troubleshooter can automatically troubleshoot and fix common computer problems, which has the potential to fix the problem that results in "File Explorer not opening" on your computer.

Step 1. Click the "Start" button, search and run "Control Panel".

Step 2. Go to "Troubleshooting" > "View all" > "System Maintenance".

Step 3. In the new window, click "Next" and then choose "Try troubleshooting as an administrator".

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.