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HP Recommended
HP EliteBook 820 G4
Microsoft Windows 7 (64-bit)

Hello,

 

We bought new model G4, the old model G3 are now not availble in US....

I need to add this model our SCCM system, to masterise this computer.

 

but i do'nt find the drivers for Windows 7 x64.

http://ftp.hp.com/pub/caps-softpaq/cmit/HP_Driverpack_Matrix_x64.html

 

Can you help me to solved this issue?

 

Rgs

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

There are no W7 drivers for the 820 G4, because it is only supported for W10.

 

Intel did not even develop any graphics drivers for platforms with the Kaby Lake chipsets, and no support by Microsoft either.

 

The only suggestion I can offer, would be to try the drivers from the 820 G3, and modify this W10 Intel graphics driver accordingly.

 

Use the Windows 10 driver from here:

 

http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78781.exe

 

- during install it will ask if you want to upack the files to a folder (the second option), do this and then  it will say that "your system does not meet the minimum requirements" - click ok

 

Browse to the C:\swsetup\sp78781\Graphics folder, and open the igdlh64.inf file with notepad and edit the below section:

 

[Manufacturer]

%Intel% = IntelGfx, NTamd64.6.1, NTamd64.6.2, NTamd64.6.3, NTamd64.10.0, NTamd64.10.0...14310

;=====================================================================
; Windows 7 Install - DT Only
;=====================================================================
[IntelGfx.NTamd64.6.1]
;SKL HW
%iSKLULTGT2% = iSKLD_w7, PCI\VEN_8086&DEV_5916&SUBSYS_8231103C
%iSKLULTGT2% = iSKLD_w7, PCI\VEN_8086&DEV_5916&SUBSYS_8231103C
%iSKLULTGT2% = iSKLD_w7, PCI\VEN_8086&DEV_5916&SUBSYS_8231103C
%iSKLULTGT2% = iSKLD_w7, PCI\VEN_8086&DEV_5916&SUBSYS_8231103C

 

Get the hardware IDs from device manager if yours don't match the ones above, and change everything after the _w7,  -- do not include the &REV_xx section

 

Save the file and then installer should work as usual.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

There are no W7 drivers for the 820 G4, because it is only supported for W10.

 

Intel did not even develop any graphics drivers for platforms with the Kaby Lake chipsets, and no support by Microsoft either.

 

The only suggestion I can offer, would be to try the drivers from the 820 G3, and modify this W10 Intel graphics driver accordingly.

 

Use the Windows 10 driver from here:

 

http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78781.exe

 

- during install it will ask if you want to upack the files to a folder (the second option), do this and then  it will say that "your system does not meet the minimum requirements" - click ok

 

Browse to the C:\swsetup\sp78781\Graphics folder, and open the igdlh64.inf file with notepad and edit the below section:

 

[Manufacturer]

%Intel% = IntelGfx, NTamd64.6.1, NTamd64.6.2, NTamd64.6.3, NTamd64.10.0, NTamd64.10.0...14310

;=====================================================================
; Windows 7 Install - DT Only
;=====================================================================
[IntelGfx.NTamd64.6.1]
;SKL HW
%iSKLULTGT2% = iSKLD_w7, PCI\VEN_8086&DEV_5916&SUBSYS_8231103C
%iSKLULTGT2% = iSKLD_w7, PCI\VEN_8086&DEV_5916&SUBSYS_8231103C
%iSKLULTGT2% = iSKLD_w7, PCI\VEN_8086&DEV_5916&SUBSYS_8231103C
%iSKLULTGT2% = iSKLD_w7, PCI\VEN_8086&DEV_5916&SUBSYS_8231103C

 

Get the hardware IDs from device manager if yours don't match the ones above, and change everything after the _w7,  -- do not include the &REV_xx section

 

Save the file and then installer should work as usual.

HP Recommended

Hi Thanks for you reply,

 

i have canceled the order, i have chose an another model the HP EliteBook 725 G3 Notebook PC.

I think is quite similar.

 

Rgs

HP Recommended

You're very welcome.

 

The 725 G3 is an AMD based platform, not Intel like the G4 you canceled.

 

If you want Intel and be able to run W7, the newest model you can order would be the 820 G3 if it is still available.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.