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- Fingerprint unavailable on HP elitebook 9480m

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09-07-2022 08:44 AM
Operating System: Microsoft Windows 10 (64-bit)
this is my HP elitebook folio 9480m core i7 and I can't access my finger print when the biometric information are all enabled and same with the windows hello camera. Please what can be the cause and what can I do to resolve this?
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