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- Firmware Error On device manager

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01-20-2021 11:44 AM - edited 01-20-2021 12:06 PM
Hello to all
I have HP da2183nia laptop that i installed windows 10 OS on laptop
I have this error on device manager - system firmware:
This device cant Start(Code 10).
I tried to update this driver to latest version but windows says: this driver is already Updated to latest version
Driverpack is installed on my device but it has no updates alarm
Also my windows in Normal use and without any opened programs , Use 50 % of Ram capacity And my Windows take 5 mineuts to run
I think this problems has Related To my firmware error
Please Help me to solve this problem
Thanks to Hp Team
01-23-2021 09:14 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating)
To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.
Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.
- To open HP Support Assistant, double-click the HP Support Assistant icon
.
- Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I am an HP Employee