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HP Recommended
HP Victus 16

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Hello,

 

I recived my brand new "HP Victus 16" today.

I startet it and first came HP battery allert temperature to low...  the the HP screen then Boot Menu then blackscreen witch two options "Load FreeDOS including HIMEN XMS-memory driver"

"Load FreeDOS without drivers"

And after that a black screen with a few symbols where i can type in  " C:\> "

 

can anyone tell me what to do?

Thanks 

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