• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-03-2022 05:53 AM - edited ‎05-03-2022 05:53 AM

HP Recommended
Product: HP 15s-fq1109tu
Operating System: Microsoft Windows 11

Hello, i have a USB stick (16GB) but it doesn't enough to use HP Cloud Recovery, but i have a USB Hard Drive 320GB, how can i force it to use USB HDD in HP CR?

Thanks so much!

0603dddd-cf66-494b-ac03-8f0e6cdbe7ff.png

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-03-2022 06:17 AM - edited ‎05-03-2022 06:22 AM

HP Recommended

HP Cloud Recovery Tool supports consumer PCs that are produced in the year 2016 and later. Furthermore, it requires Windows 10 or Windows 7 version along with x64 architecture to work. You cannot use an external hard drive to install HP Cloud Recovery Tool.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-03-2022 06:17 AM - edited ‎05-03-2022 06:22 AM

HP Recommended

HP Cloud Recovery Tool supports consumer PCs that are produced in the year 2016 and later. Furthermore, it requires Windows 10 or Windows 7 version along with x64 architecture to work. You cannot use an external hard drive to install HP Cloud Recovery Tool.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->