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‎05-03-2022 05:53 AM - edited ‎05-03-2022 05:53 AM

HP Recommended
Product: HP 15s-fq1109tu
Operating System: Microsoft Windows 11

Hello, i have a USB stick (16GB) but it doesn't enough to use HP Cloud Recovery, but i have a USB Hard Drive 320GB, how can i force it to use USB HDD in HP CR?

Thanks so much!

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Accepted Solutions

‎05-03-2022 06:17 AM - edited ‎05-03-2022 06:22 AM

HP Recommended

HP Cloud Recovery Tool supports consumer PCs that are produced in the year 2016 and later. Furthermore, it requires Windows 10 or Windows 7 version along with x64 architecture to work. You cannot use an external hard drive to install HP Cloud Recovery Tool.

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‎05-03-2022 06:17 AM - edited ‎05-03-2022 06:22 AM

HP Recommended

HP Cloud Recovery Tool supports consumer PCs that are produced in the year 2016 and later. Furthermore, it requires Windows 10 or Windows 7 version along with x64 architecture to work. You cannot use an external hard drive to install HP Cloud Recovery Tool.

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