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Locked

‎09-27-2021 08:25 AM

HP Recommended
Product: Pavilion x360
Operating System: Microsoft Windows 10 (32-bit)

So….. I added a password to my administrator account and I forgot it, I didn’t know  I should have created back disk. I can login to the other user accounts. 
How can I gain access to my administrator account without loosing my files? PLEASE HELP!!!!

Category:
1 REPLY 1

‎09-27-2021 08:43 AM

HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
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