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Locked

‎10-29-2024 09:08 PM - last edited on ‎10-30-2024 11:39 AM by Retired

HP Recommended

I have a laptop hp serial [edit] and I forgot my password I already reset the system but continue asking for that. If someone please can help me with other options, thanks

1 REPLY 1

‎10-30-2024 11:39 AM

HP Recommended

Hey @Acevedoer177,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

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