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HP Recommended
HP 2000-bf69WM Notebook PC
Microsoft Windows 8.1 (32-bit)

My Hp 2000 notebook windows 8 has been in storage for 1 and half years. When I turned it on the other day it wanted a power on/ administrator password. I tried to put a PW in but it gave me a system disabled code after 3 tries of 89182388. I've tried turning it off unplugging power chord taking battery out holding down power button for 30 second and it doesn't do anything. It won't let me factory reset it. Please help

1 REPLY 1
HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP
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