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Bmos Honor Student
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Forgotten BIOS password on EliteBook 6930p

That solution did not work for me as it gave an error message that valid password had not been supplied.  If you look through the commands you'll see   /curSetupPassword:"pwd" with the comment "provide only if needed for /setconfig or if changing the password with /NewSetupPassword.   So effectively a useless solution as you need the old password to set a new one! 

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animon_sanal Student
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Forgotten BIOS password on EliteBook 6930p

 


@Bluprint101 wrote:
hi. could anyone pls help me reset the BIOS password on an EliteBook 6930p I can't access the BIOS settings screen bytheway because its password protected. any help would be greatly appreciated

 

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Provost Provost
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Message 13 of 52
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Forgotten BIOS password on EliteBook 6930p

Hi:

 

The BIOS password on a 6930p cannot be removed without knowing the HP Sparekey password unlock clues.

 

http://support.hp.com/us-en/document/c01443321

 

If you didn't enable HP Sparekey then there is no way to remove a BIOS password on a 6930p. The motherboard or BIOS chip would need to be replaced.

 

Paul

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Associate Professor Associate Professor
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Message 14 of 52
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Forgotten BIOS password on EliteBook 6930p

Hi,

 

You need to log formal case with HP phone support/email team. post which HP team can get a SMC file to reset the password for specific machine. you may need to provide UUID and other details to HP.

 

Hope it helps.

 

Regards,

Waseem,

 

I work for HP.

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zahidjee Student
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Forgotten BIOS password on EliteBook 6930p


@Bluprint101 wrote:
hi. could anyone pls help me reset the BIOS password on an EliteBook 6930p I can't access the BIOS settings screen bytheway because its password protected. any help would be greatly appreciated

 

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Associate Professor Associate Professor
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Message 16 of 52
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Forgotten BIOS password on EliteBook 6930p

You need to log formal case with HP phone support/email team. post which HP team can get a SMC file to reset the password for specific machine. you may need to provide UUID and other details to HP.

Regards,
WW
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Intern
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Message 17 of 52
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Forgotten BIOS password on EliteBook 6930p

So how do they get me this file? Send it to me? When I call do ask to speak to a specific departments? What a UUID? I already called 2 times, they took all my info, serial numbers, etc.

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Message 18 of 52
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Forgotten BIOS password on EliteBook 6930p

once you log a support case with HP customer care, they will provide you once utility and steps to run it. which can capture the UUID. BTW- UUID is a unique ID for each machine (16 or more digits) stored in BIOS itself.

Once the utility results(UUID and other info) in the log file, shared with HP. they can generate a key file(SMC) to reset.

 

well, Technical support depertment can help you in it, no need to ask for any specific person or department.

 

hope it helps.

 

Regards,
WW
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axferro Honor Student
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Hi

 

Now I have a big problem. I am in Brazil. HP support here doesn´t know anything about it. 

 

They just said me that I need to change my motherboard.

 

 

Is there any other way to fix it?

 

Alex

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Dean
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Forgotten BIOS password on EliteBook 6930p


@axferro wrote:

Hi

 

Now I have a big problem. I am in Brazil. HP support here doesn´t know anything about it. 

 

They just said me that I need to change my motherboard.

 

 

Is there any other way to fix it?

 

Alex


Unfortunately only a HP service center can repair it, is the notebook under HP warranty?

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