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Locked

‎07-05-2024 12:50 PM

HP Recommended
Operating System: Microsoft Windows 10 IOT

I forgot my screen lock password and can not get past the power on screen I tried to google how to reboot computer without the password disc or stick and made it to the troubleshooting screen and clicked delete drive completely and it said it couldn’t because of missing drive ? I need help. 

Category:
1 REPLY 1

‎07-05-2024 05:36 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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