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Locked

‎04-20-2016 02:21 AM

HP Recommended
Same question. I'm not getting a code either.
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‎07-25-2016 04:07 AM

HP Recommended
59018068. PLEASE HELP
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‎09-28-2016 02:52 AM

HP Recommended

please help 30502038

 thankyou very much

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‎11-01-2016 07:04 AM - edited ‎11-01-2016 07:05 AM

HP Recommended

Hallo,

 

by a new x360 15-ap004ng I don't regsiter mothers name and so on, because I only the administrator and not the user. But the right BIOS-password don't give access. The serial-number display after tree retreys is 5CD63060RK. Can somone help me?

 

With regards

the out-placed-man

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‎11-07-2016 01:06 AM - edited ‎11-07-2016 01:16 AM

HP Recommended

Hallo,

 

the service of HP can't solve the problem. I must send the device to HP. It will be about 10 days and nobody can tell me the costs. It is terrible! Nobody shut by such devices!

 

with regards

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‎05-27-2017 03:05 PM

HP Recommended

Please help! System disabled [i 59633932]

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‎05-27-2017 03:07 PM

HP Recommended

I know power up password, but forgot BIOS admin password. Can't log into BIOS.

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‎05-27-2017 08:57 PM

HP Recommended
Caliwhiteboy23 - 46970068

Rejjie - 25460018

Towelie07 - 46791314

Out-of-place - unfortunately BIOS master passwords can only be generated from numerical halt codes. HP should be able to provide a customised SMC.bin file for this if I remember correctly, you may need to have your case escalated
*****I do not work for HP*****
*****click the purple thumbs up button to say thanks*****
*****If I solved your problem, help others by clicking accept as solution*****
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‎05-28-2017 08:56 AM

HP Recommended

Unfortunately, it doesn't work((. Does "i" before numbers (i mean [i 59633932]) matter? I tried to generate master password in pwgen-insyde, with and without it. And it didn't work too.

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‎05-28-2017 09:08 AM

HP Recommended

Hello @Towelie07

 

Thank you for posting in the HP Support forum.

 

Yes, the i symbol means something. For any code that starts with i , you have to contact HP Support team for assistance in removing the password or remove the RTC cell/battery. The second is a bit difficult for end users to do it, therefore, please contact HP Support - chat option

 

>> https://support.hp.com/us-en/contact-hp

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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