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‎11-16-2017 03:22 PM

HP Recommended
Product: Pavilion g6z-2200 CTO
Operating System: Microsoft Windows 8.1 (64-bit)

I'm wondering if anyone has an idea which of these KB updates might cause a problem with my 2012 HP Pavilion g6 notebook computer.

 

They're optional updates so I realize I don't really need to install them, but I like to have all updates installed, if I can.Capture.PNG

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-16-2017 03:30 PM

HP Recommended

Hi,

 

They are "Optional" therefore it is up to your choice. Just tick them and they will be installed.

 

I normally turn Optional off. Sometimes they do more harm than good.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3

‎11-16-2017 03:30 PM

HP Recommended

Hi,

 

They are "Optional" therefore it is up to your choice. Just tick them and they will be installed.

 

I normally turn Optional off. Sometimes they do more harm than good.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎11-16-2017 03:38 PM

HP Recommended

I didn't know if someone might have an idea which specific one might cause more of a problem than the others.

 

I'm pretty sure that back in 2013 and 2014, I was able to get the computer working with all updates installed but I thought I might hide whatever one was the main problem.

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‎11-19-2017 07:27 PM

HP Recommended

As it turns out, I was able to re-install Windows 10 version 1709, again, so those 4 optional updates in Windows 8.1 don't matter anymore.

 

Thanks for your help.

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