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‎11-02-2022 05:37 AM - edited ‎11-04-2022 01:31 AM

HP Recommended
Product: HP Victus 16-d1007nq

I bought an HP Victus 16-d1007nq laptop which came with a FreeDOS system and some electronic manuals (another way to say the customer has to install his own OS). I installed Windows 11 on it, and in the process the initial disk partitions were erased.

Because I am not pleased with the laptop I want to return it to the store, but before I do that I should restore the drive to its original state.

I launched HP Cloud Recovery Tool and entered the Product ID, but it is not recognized:

 

cristip_0-1667547087865.png

Any idea how can I restore the drive to the original FreeDos partitions?

4 people had the same question
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