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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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07-13-2023
07:54 AM
- last edited on
07-14-2023
04:36 PM
by
Ric_ob
Hello, my laptop started November 2022, and I installed Windows 11 in a few months.
When I use the program many times for my work such as 3D design and video editing, it already freeze the screen in few hours and rarely get the blue screen because of graphics memory problem. I installed AMD Software Adrenalin Edition and its latest update, there is no issue. I'm worried that the freeze happens during the work process, I don't want to lose everything.
Performance:
- AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz
- AMD Radeon Graphics, 512 MB Integrated Memory and 31,7 GB Dedicated Memory
I await your response as well as the solution found, thank you very much.
Lara.
07-14-2023 04:37 PM
Hello, @GreenFroggy
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