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‎07-15-2019 06:46 PM

HP Recommended
Product: Spectre x360 ap0008
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I bought an HP Spectre in Jun 2019 with a care pack however within 10 days of purchase, I have faced bluescreen error every time I work on the laptop for more than 4-5 hours. Furthermore, often the screen freezes midway through my work which makes the laptop highly unreliable. Is this common for the spectre series? Whom should I contact in Toronto for support as I have exhausted all the troubleshooting tips available online.

 

Thanks.

1 REPLY 1

‎07-16-2019 07:55 AM

HP Recommended

@zhabib18 

Contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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