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HP Recommended
HP Pavilion 16 inch Laptop PC 16-af0000 (A1XY2AV)
Microsoft Windows 11

I bought a laptop on December 30st 2024 and was told that the warranty is valid for three years from the date of purchase. However, it turned out that my warranty started on November 15th and only lasts for one year. I have the purchase receipt. When I try to contact support, I get an error on the website. Please help resolve the issue

IMG_20250305_222100.jpgCaptura de pantalla 2025-05-20 163244.pngCaptura de pantalla 2025-05-20 163331.png

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