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HP Recommended
HP 241 G1
Microsoft Windows 8.1 (64-bit)

I don't have any recovery disk to my windows 8.1. Accidentally I got my hard disk formatted & now there is no os in my pc . How I can get back my genuine windows 8.1

3 REPLIES 3
HP Recommended

Hi:

 

What version of W8.1 did your notebook come with?

 

Standard, or Pro and was it W8.1 Standard or Pro single language?

HP Recommended

W8.1 pro single language.

HP Recommended

Hi:

 

Here is how you should be able to reinstall W8.1...

 

Install W8.1 by creating the Microsoft installation media, using another Windows PC, if yours is not working...You want the W8.1 64 bit, Single Language ISO file.  That file is good for Standard or Pro.

 

https://www.microsoft.com/en-us/software-download/windows8ISO

 

Only if you are asked to enter a product key during the installation process, use this generic key.

 

This is the generic key for W8.1 Pro...

 

XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB

 

If you had to enter the generic key, manually change the generic product key to the W8 'standard' key in your PC's BIOS in the PC settings menu.

 

After you get W8.1 installed, and you had to manually enter the W8.1 generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8 product key in your PC's BIOS.

 

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.

 

Then you can install the available drivers and software from your PC's support page.

 

https://support.hp.com/in-en/drivers/selfservice/hp-241-g1-notebook-pc/7743063

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