• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-28-2020 01:28 AM

HP Recommended
Product: HP EliteBook 840 G2
Operating System: Microsoft Windows 10 (64-bit)

I got windows 7 preinstalled hp notebook while purchased .

Updated with Windows 10 pro 64bit version but facing window activation issue popup .

 

What i need to do i have windows 7 key on my motherboard near battery .

Can you please provide me further step to fix .

maxresdefault.jpg

 

1 REPLY 1

‎04-28-2020 01:58 AM

HP Recommended

Hello

 

if you have Windows 7 Product key label, it means you bought the computer with Windows 7 license.

You dint' took tha change to get a free windows 10 licenze in 2015, when Microsoft launched Windows 10.

so now you have to buy a Windows 10 Pro license.

 

bye

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.