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‎08-31-2023 05:37 PM

HP Recommended
Product: 15t-dy100
Operating System: Microsoft Windows 11

Getting error "boot device not found. please install an operating system on your hard disk. hard disk - (3F0)

Also tried diagnostic test for Hard drive. Smart check - passed for both quick and extensive checks. However Short and Long DST coming as NOT AVAILABLE

 

On HP support website of 15t-dy100, I do not see window11. I see only windows 10 and latest BIOS update of version F.28 Rev A. However from my laptop's BIOS menu , I see BIOS version as F.30. I still went ahead and download F.28 from support website in USB drive and try to boot but it is giving error "missing OS information"

I also tried to enable 'Legacy Support' option BOOT setup options , that also didn't help.

Could you please help me if there is any other solution possible.

Category:
3 REPLIES 3

‎09-03-2023 01:44 PM

HP Recommended

@kalpeshj

 

Welcome to the HP support community.

 

I understand that you are getting 3F0 boot device not found error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎09-11-2023 10:51 PM

HP Recommended

I have tried this all steps mentioned in document.

1.Restore BIOS default settings -> did not help

2.Update the BIOS -> my BIOS version F.30 not available on HP support page. I downloaded whatever  available (F.28) on hp support for my laptop on USB media and tried to boot but getting error "missing operating system"

3.Perform the hard drive symptom test in HP PC Hardware Diagnostics UEFI -> tried multiple times , did not help.

4.Reinstall Windows on the hard drive -> Windows Recovery (F11) giving same original error.

 

I finally changed my SSD on my laptop and reinstalled Windows 11. It seems the issue with SSD as it was not detecting even with SSD enclosure.

 

Was this reply helpful? Yes No

‎09-13-2023 06:57 AM

HP Recommended

@kalpeshj

 

Good to know that the issue is resolved after changing the SSD.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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