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‎12-30-2020 08:39 AM

HP Recommended
Product: Spectre
Operating System: Microsoft Windows 10 (64-bit)

My Spectre battery was low and I failed to plug it in prior to it shutting off when the battery depleted. After charging the battery, it won’t start correctly. I have troubleshot with “diagnosing your pc” and get the automatic repair-your PC did not start correctly (blue screen). I’ve tried advanced options and recovery key code. Any help???  

1 REPLY 1

‎01-04-2021 01:42 PM

HP Recommended

@CAV123

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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