Go stream issues

[Jcecchini]

This small laptop I purchased for my daughter last Christmas for school has been an issue with support since she first turned it on. The hard drive installed in it is not big enough for Windows, and locks up. I had to buy her a new laptop and decided to do a factory reset on this stream. It now just keeps going in a boot loop. I have tried is in f11 and using different startup options, but it just doesn't boot up. I used to be a server engineer for hp years ago, and always tried to stay with hp products, but this is getting nearly impossible. This machine needs a disk of a smaller os. Windows 10 just doesn't work on it. Any help since this is now showing to be out of warranty?

[Paul_Tikkanen · Accepted solution]

Hi:

The only suggestion I can offer would be to try reinstalling W10 by making your own W10 installation media using the Media Creation Tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

The W10 product key in the notebook's BIOS should pick up the installation and activate.

You may want to use the advanced install option to delete all partions, create one large partition using the whole drive, so that you have enough space to install Windows and the drivers and available software from the PC's support page.

I agree with you.  32 GB is not enough space for an operating system and a few programs.

Add a recovery partition to that, and you definitely don't have enough space.

[Jcecchini]

Being a bit old school, I'm hoping that laptop can boot off of a usb optical drive

[Jcecchini]

I also just realized that auto correct on my phone changed the title of this post to go stream. It is supposed to be HP stream.

[Paul_Tikkanen]

You should be able to boot from a USB optical drive.

Select the ISO file option instead and use this tool to burn it to a DVD.

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

Or burn the ISO file to a DVD using the burn ISO option on your DVD burning program (which is the way I do it).

[Jcecchini]

That worked perfectly. Thank you! I wound up doing it from a usb drive. HP had 4 partitions on that already small drive. Using only one, now windows is only using half the drive.

[Paul_Tikkanen]

You're very welcome.