-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Good day, pls when I on my HP laptop the screen is black. I ...

Create an account on the HP Community to personalize your profile and ask a question
04-02-2020 11:07 AM
Welcome to HP Community
I have gone through your Post and would like to help
Please perform a Power Reset and try getting to BIOS
Link: https://support.hp.com/in-en/document/c01684768
Shut down the Notebook and upon restarting keep tapping on the F10 key till you see System Configuration Menu ( BIOS )
If you are unable to get to BIOS, please contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
Keep me posted
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee