Google Chrome

[iamsilly]

Are  HP sites (only HP)  blocked from Google Chrome, I keep getting the error "Oops this site is broken", but no problem with the Microsoft browser ?

Thank You

[A_Gayathri]

Hi @iamsilly,

Welcome to the HP Support Community

I understand HP sites (only HP)  are blocked from Google Chrome. Not to worry I will help you to get a resolution to resolve the issue.

Clear Browser Cache and Cookies: Clearing your browser's cache and cookies can sometimes resolve issues with accessing certain websites. To do this in Google Chrome:

• Press Ctrl + Shift + Delete on your keyboard.
• Select "Browsing history," "Cookies and other site data," and "Cached images and files."
• Click "Clear data."

Try Incognito Mode: Open an incognito window in Google Chrome (Ctrl + Shift + N) and try accessing the HP site. Incognito mode disables extensions and might help identify if the issue is related to any installed extensions.

Disable Extensions: Temporarily disable all extensions in Chrome to see if any of them are causing the problem. You can do this by going to chrome://extensions/, and toggling off each extension.

Check Firewall and Security Software: Sometimes, security software or firewalls can block certain websites. Make sure that your firewall or security software is not blocking access to HP sites.

Update Google Chrome: Ensure that you are using the latest version of Google Chrome. Outdated browsers can sometimes cause compatibility issues.

Check for Windows Updates: Make sure your Windows 11 operating system is up to date. Some compatibility issues may be resolved with the latest updates.

Hope this helps! Keep me posted. 

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