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‎11-01-2016 01:40 PM

HP Recommended

What does it mean when your warranty on the back of your laptop says Y1Y1Y0?

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‎11-01-2016 01:57 PM - edited ‎11-01-2016 01:59 PM

HP Recommended

Hi:

 

The info you are referring to means 1 Year parts, 1 Year labor, and 0 Years on site service.

 

My HP business desktop PC's have 3y/3y/3y.   3 years parts, 3 years labor and 3 years on site service.  In other words, the techs will come to my house to fix my PC for up to 3 years.

 

 

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4 REPLIES 4

‎11-01-2016 01:42 PM

HP Recommended

I mean 1Y1Y0Y

 

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‎11-01-2016 01:44 PM - edited ‎11-01-2016 02:05 PM

HP Recommended

(edited)

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎11-01-2016 01:47 PM

HP Recommended

It says my warranty is up though.

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‎11-01-2016 01:57 PM - edited ‎11-01-2016 01:59 PM

HP Recommended

Hi:

 

The info you are referring to means 1 Year parts, 1 Year labor, and 0 Years on site service.

 

My HP business desktop PC's have 3y/3y/3y.   3 years parts, 3 years labor and 3 years on site service.  In other words, the techs will come to my house to fix my PC for up to 3 years.

 

 

Was this reply helpful? Yes No
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