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HP Recommended
HP LAPTOP 17-by0xxx

hard drive short dst check fail

1 REPLY 1
HP Recommended

Hi:

 

You will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual:

 

HP 17 Laptop PC Maintenance and Service Guide

 

Do you know exactly what model 17-by0xxx notebook you have?

 

That's just the general model series.

 

If not, use this guide for how to find the model number/product number of your notebook:

 

How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes

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