HARD DRIVE SHORT DST CHECK FAILED

[softball1997]

HARD DRIVE SHORT DST CHECK FAILED. When I boot up laptop it says it is scaning and repairing disk(C) gets to 3% and just runs on. Hard drive damaged?

[Paul_Tikkanen · Accepted solution]

Hi:

Yes it most likely is, if you are getting one of those 24 character failure codes.

You will have to replace the hard drive and reinstall the operating system.

[softball1997]

Thanks, I thought it might be bad. It is out of warranty so I will just replace it. Thanks again.

[Paul_Tikkanen]

You're very welcome.

You may want to consider getting a better performing, normally more reliable solid state drive.

After you replace the HDD, you can reinstall W10 for free as follows...

You can make a W10 USB flash drive installer with the Microsoft Media Creation Tool, using an 8 GB flash drive using another Windows PC, if your PC is not working.

https://www.microsoft.com/en-us/software-download/windows10

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

Here are the steps to create the W10 USB flash drive installer...

Select Download tool now, and select Run.If you agree to the license terms, select Accept.

On the What do you want to do? page, select Create installation media for another PC, and then select Next.

Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit. 

Select which media you want to use:  USB flash drive. Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

After W10 installs, you can install the drivers and available software from your PC's support page.

[softball1997]

Is there anyway to retrieve the files on the hard drive? 

[Paul_Tikkanen]

Probably not, but if you want to throw a few bucks on an outside chance of retrieving files, you can purchase a SATA to USB hard drive adapter, plug the bad drive into a working PC's USB port and see if you can read/copy the files from it.

https://www.amazon.com/StarTech-com-SATA-Drive-Adapter-Cable/dp/B00HJZJI84/ref=sr_1_2_sspa?hvadid=77...

[AryaForel]

Hi,

I'm having the same issue. 

Is there a hard drive you'd suggest?

Thanks!

[Riddle_Decipher]

@AryaForel Welcome to HP Community!

please follow the below steps to identify and resolve this concern:

Step 1: Perform a hard reset

HP Notebook PCs - Performing a Hard Reset or Forced Reset

Step 2: Restore BIOS default setting

Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4

Step 4: Reseat the hard drive (here's a video that shows how to re-seat the drive: Click here)

Step 5: If the tests pass, Perform an HP System Recovery

(If none of the above actions resolved the error condition, back up your personal data) and then perform an HP System Recovery on the notebook:

Click here for instructions.

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.