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‎04-19-2020 06:27 AM - last edited on ‎04-20-2020 09:00 AM by Retired

HP Recommended
Product: HP HDX 18 1050EF - Produit FT172EA#ABF - Série [edited]
Operating System: Microsoft Windows 7 (64-bit)

Bonjour et merci pour votre forum,

je n'arrive pas à mettre à jour mon windows 7 edition familiale pack 1 a windows 10.

Je suis étonné de ne pas pouvoir y arriver malgré que certains aient réussi à la faire !

voir ici : 

https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/HDX18-and-windows-10/td-p/5243632/page/2

J'aimerai avoir de l'aide car j'ai un message :Code errreur 0xC19001010-00x20017.
L'installation a échoué dans la phase SAFE_OS avec une erreur lors de l'opérateur de BOOT !

 

Une idée svp,

Merci

Cordialement

 

1 REPLY 1

‎04-21-2020 07:01 AM

HP Recommended

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.

 

Thank you for your understanding.

HP Support Community

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