-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- HELP FOR MY LAPTOP'S HANG AND LAGS

Create an account on the HP Community to personalize your profile and ask a question
07-11-2020
11:39 AM
- last edited on
07-11-2020
03:59 PM
by
RodrigoB
HI,
I AM SHAIK AND I REALLY NEED HELP REGARDING MY PROBLEM. MY LAPTOP LAG'S ALOT. AND WHEN I SAW MY PERFORMANCE OF MY CPU I WAS SHOCKED IT WAS 5% IT WORKS SO SLOW AND WHEN I DO SOMETHINGS MY FPS IS 60 AND EVERY TIME I OPEN AN APP IT SHOWS NOT RESPONDING AND DOES NOT WORK. MY LAPTOP'S THINGS I KNOW:-
PRODUCT NAME:- Hp Laptop 15-bs1xx
SERIAL NUMBER:-[Personal Information Removed]
PRODUCT NUMBER:- 2WA65EA#ABV
I HAVE DONE ALL THE UPDATES AND STILL NO IMPROVEMENT.
A QUICK REPLY WOULD BE REALLY HELP FULL.
THANKS,
SHAIK
07-11-2020 01:01 PM
Your machine is an HP Notebook - 15-bs101ne, its specs
https://support.hp.com/bg-en/document/c05836104
It only has 4 GB DDR4-2400 SDRAM (1 x 4 GB) and 1 TB 5400 rpm SATA. Two main reasons make it slow is RAM (too small) and HDD (too slow).
RAM is too small therefore system have to use slow HDD for paging/swapping and HDD itself has to spin to death. First thing you can do: upgrade RAM to 16GB (max) using
https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct11634192
After that, you can upgrade HDD to faster SSD using 2.5" SATA SSD from
https://www.crucial.com/products/ssd/crucial-mx500-ssd
https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/860evo/
Or similar from reputable vendors.
One example
https://www.crucial.com/ssd/mx500/ct1000mx500ssd1/ct11634219
You can do both at the same time.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.