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‎11-27-2023 02:52 PM - edited ‎11-27-2023 02:58 PM

HP Recommended

I need to reset my pc as its not doing good. So i went to Reset This PC > Remove Everything > Cloud Windows Download And Installation>Clean Data YES . THis is the recommended option if i wish to clean the windows drive fully to completely eliminate any virus/malware, etc. So that my pc runs properly. And it says "Clean the drive. This may take hours, but it will make it harder to recover files.

I Searched and some places say this "Removes any apps your PC manufacturer installed." Will this remove HP exclusive programs such as HP Coolsense, HP Smart and HP Audio Switch and so on?

3 REPLIES 3

‎11-27-2023 03:38 PM

HP Recommended

@Treyon 

 

Depending on your source of the recovery task and your options: Remove Everything > Cloud>Clean Data YES. That means it will remove everything including any apps your PC manufacturer installed.

 

Regards.

BH
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‎11-27-2023 06:23 PM

HP Recommended

Its the one that comes with windows when i select settings. Recovery. Does this removes the HP programs? I have an HP Notebook.

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‎11-27-2023 07:16 PM

HP Recommended

@Treyon 

 

That is the first step, you have to choose one of the following steps.

 

Regards.

BH
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